Cancellation policy for ISS booking
I have already paid for the trip, but actually I cannot come. Can I get my money back?
Obviously, we are not a booking agency, and you have to realise that cancelling people is really annoying for us.
The way it works is that if you cancel but can find someone to replace you, you do not pay anything. However, if you cancel and that we have to find someone to replace you, we will charge you 20% of the price of the trip.
Finally, if we cannot replace you, or if you cancel less than 2 days before the trip, you will have to pay full price.
The aim of this policy is to prevent people from cancelling all the time, as it happened in the past, and penalises the society (as the society had to cover for them).
We hope you understand that this is in the interest of everyone.
The ISS COMMITTEE,
Obviously, we are not a booking agency, and you have to realise that cancelling people is really annoying for us.
The way it works is that if you cancel but can find someone to replace you, you do not pay anything. However, if you cancel and that we have to find someone to replace you, we will charge you 20% of the price of the trip.
Finally, if we cannot replace you, or if you cancel less than 2 days before the trip, you will have to pay full price.
The aim of this policy is to prevent people from cancelling all the time, as it happened in the past, and penalises the society (as the society had to cover for them).
We hope you understand that this is in the interest of everyone.
The ISS COMMITTEE,
